Repair shops/Dealers

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Quality Control for repair shops (TQ)

The CESVIMAP TQ certificate is a distinctive sign which informs clients about the quality of repair that the repair shop is capable of offering. Repair shops which pass the evaluation process obtain the TQ certificate, which guarantees the legality of the repair shop and that the repair jobs are performed to high quality technical standards.

There are three levels of quality standards into which a repair shop can be classified; three different categories which recognise the degree to which the service offered by the repair shop is internally managed and in relation to its clients. To offer this service to the repair shops which are in a position to set them themselves apart as a result of their quality work, CESVIMAP has developed a thorough evaluation system based on its more than 25 years of experience as a Centre of Research and Training in bodywork and paintwork repair, as well in the Design and Management of bodywork and paintwork repair shops, as a result of which it has won wide recognition, and national and international prestige.

What is the TQ repair shop rating?

It is an evaluation process which the repair shop requests voluntarily and which is carried out by expert CESVIMAP technicians. Its focus it to demonstrate the quality of the jobs that the bodywork and paintwork repair shop carries out, and to offer them guidelines to improve their business.

Benefits of the TQ certificate.
  • To demonstrate the quality of the work carried out.
  • To learn about the aspects of your business which could be improved.
  • To find out your potential and capacity for growth.
  • To learn about the aspects of your business which set it at a higher level and set it apart from the competition.
  • To have security and confidence in the work performed, backed up by expert technicians.   
What is the certificate like?
The TQ certificates always guarantee the legality of the repair shop and that the repair jobs are performed to high quality technical standards.
 
  • TQ Bronce – Bronze. Quality and Legality
  • TQ Plata – Silver. Quality and legality + Good management and customer service system
  • TQ Oro – Gold. Quality and legality + Good management and customer service system + Innovation
The certificate is valid for two years.
What does it consist of?

TQ evaluation consists of a complete check of the different productive areas of the repair shop and comprises a revision of:

  • The means available in the repair shop: facilities, equipment, tools and products, according to their state or repair and proper use.
  • The professional profiles and technical qualification of the personnel.
  • The processes for repair, painting and for customer service.
  • The systems for management and organisation of the repair shop.
How can we obtain the TQ certificate?
List of TQ repair shops
Galcar S.A. Narón A  CORUÑA
Edelmovil, S.A A Coruña A  CORUÑA
Marineda Motor A Coruña A  CORUÑA
Compostela Motor, S.A. Santiago de Compostela A  CORUÑA
Brea Motor, S.A.U Santiago de Compostela A  CORUÑA
Autos Ferrol, S.A. El Ferrol A  CORUÑA
Automóviles Romautos, S.A. Elche ALICANTE
Prim Auto Sport, S.L. Alicante ALICANTE
Prim Levante Motor, S.L.U. Alicante ALICANTE
Automóviles Sala Rodríguez, S.L.U. Alicante ALICANTE
Talleres y Carrocerías TAR, S.L. Langreo ASTURIAS
Asturias Motor, S.A. Gijón ASTURIAS
Invasa Oviedo ASTURIAS
Multiservicar Ávila, S.A. Ávila ÁVILA
R. Yuste, S.A. Ávila ÁVILA
Atianmar S.L Badajoz BADAJOZ
Ondinauto-2, S.L. Ripollet BARCELONA
Auto Taller Can Feu, S.L. Sabadell BARCELONA
Motor Tech, S.A Igualada BARCELONA
Masternou Maquinista, S.A. Barcelona BARCELONA
Cataluña Motor Barcelona BARCELONA
Linkcar Automoció, S.L. Sant Boi de Llobregat BARCELONA
Garajes Rio, S.L. Moins de Rei BARCELONA
Castellcars 2005, S.L. Castelldefels BARCELONA
Martorell Motor , S.A. Martorell BARCELONA
Autovin, S.L Jerez de la Frontera CÁDIZ
Tempul Motor Jerez de la Frontera CÁDIZ
Talleres Martín Andrade, S.L. Plasencia CÁCERES
Atianman Cáceres S.L. Cáceres CÁCERES
Talleres Robledo S.L. Los Corrales de Buelna CANTABRIA 
Michavila Automoción Castellón CASTELLÓN 
Auto Girona, S.A. Formells de la Selva GIRONA
Autoarrayan S.L. Armilla GRANADA
Vigilsa Santa Fé GRANADA
Gruas y Talleres Caro Teba S.L. La Palma del Condado HUELVA
Automóviles Serrablo, S.A. Sabiñanigo HUESCA
Auto Nayox Mollerussa Golmes LLEIDA
Auto Nayox Tárrega Tárrega LLEIDA
Chapa y Pintura Berjon, S.L. León LEON
Roysan Auto, S.A. Lugo LUGO
Sealco, S.A. Alcorcón MADRID
Agro Gil S.A. Alcalá de Henares MADRID
Darsan Auto S.A. Alcalá de Henares MADRID
Gil Automoción Alcalá de Henares MADRID
Multiservicar Centro, S.A. Alcalá de Henares MADRID
Motor Dye, S.A. Fuenlabrada MADRID
Quantum Motor, S.L. Fuenlabrada MADRID
Kuroba Motor S.L. Leganés MADRID
Select Motor, S.L Leganés MADRID
Valderribas Motor, S.A. Madrid  MADRID
Castellana Motor Madrid  MADRID
Noblejas Motor, S.A. Madrid  MADRID
Motor Aluche S.A. Madrid  MADRID
Chile Norte S.L. Madrid  MADRID
Ibericar Quermotor S.A Madrid  MADRID
Olimpia Carroceros, S.L. Madrid  MADRID
Talleres Merchan, S.L. Madrid  MADRID
Dédalo Motor Madrid  MADRID
Autoser Automóviles, S.L. Madrid  MADRID
Autovisa Málaga MÁLAGA
Koni Motor, S.A. Málaga MÁLAGA
Cotri S.L. Málaga MÁLAGA
Chapa Line, S.L Málaga MÁLAGA
Automóviles Rueda Málaga MÁLAGA
Chapistas Landaben, S.L. Pamplona NAVARRA
Celanova Motor, S.L. Celanova OURENSE
Collado Servicios, S.L. Palencia PALENCIA
Automoción Pérez Rumbao, S.L.U. Vigo PONTEVEDRA
SEAUTO, S.A.. Villares de la Reina SALAMANCA
Multiservicar Tenerife Sta. Cruz de Tenerife STA. CRUZ DE TENERIFE
Baycar, S.A.U. Tarragona TARRAGONA
Automóviles Auto-Motor, S.L. Toledo TOLEDO
Talleres Carmóvil, C.B. Talavera de la Reina TOLEDO
Talleres Pedro Madroño, S.L. Talavera de la Reina TOLEDO
Centro de Reparaciones Hnos. Jimenez C.B. Talavera de la Reina TOLEDO
Motor Almenar, S.A. Valencia VALENCIA
Motor J.R. Valle, S.L. Valencia VALENCIA
Levante Motor Valencia VALENCIA
Distribución de Automoción, S.A. (Disauto) Valladolid VALLADOLID
Empresa Carrión, S.A. Valladolid VALLADOLID
Valladolid Motor Valladolid VALLADOLID
Lejarza, S.A Erandio VIZCAYA
Galindo Automoviles Sestao VIZCAYA
Leomotor S.L. Zamora ZAMORA
Saracosta Motor, S.A. Zaragoza ZARAGOZA
Ebromotor, S.A. Zaragoza ZARAGOZA
Genel Servis Bursa Bursa TURQUIA
Genel Servis Izmir Esmirna TURQUIA
Genel Servis Antalya Antalya TURQUIA
Genel Servis Ikitelli Estambul TURQUIA
Genel Servis Dudulu Estambul TURQUIA

Cost-effectiveness for repair shops (PROMASS)

Through PROMASS, CESVIMAP provides an external and professional look at your business, which makes it possible to make a diagnosis of the situation, identify the problems facing you and propose solutions, all of which will lead to an improvement in results, making the repair shop reach your objectives (effectiveness), with an optimised use of your resources (efficiency).

Make your company cost-effective with PROMASS

Company diagnosis
The complete analysis of the company will make the development of the business possible, both from the operative point of view and from that of results, and will provide the information needed to focus the management of the repair shop. To do this, CESVIMAP…
 
  • Gathers and processes the information and the data relating to the business, enabling analysis in a shared and standardised fashion. It also puts the results of the company into context, by making a comparative analysis with previous operating years, with established reference values, or with average values for the sector.
  • It identifies strong and weak points, as well as possible problem areas and restrictions affecting optimum business operation.
  • It analyses your business cost-effectiveness, in order to be of use to you in setting out strategies and in the effective ongoing monitoring of your actions…
Production organisation
To improve productive efficiency, every company has to function with the best practices in the technological and productive processes, as well as for the administration and management processes. This means…
 
  • Detecting and eliminating unproductive actions.
  • Standardising the productive processes, optimising and dimensioning all the resources properly.
  • Following an effective management strategy.   
Being in control of the activity
Having full knowledge at any given moment of the evolution of the business will enable successful and timely decision making, which will lead to…
 
  • Planning, organising and controlling the activity, orienting the activities towards improvement in results.
  • Establishing which data is of use for controlling any given process and measuring its cost-effectiveness.
  • Determining the capacity for production, comparing it with the volume of activity, to find out the potential development of the company…

Repair shop design

The CESVIMAP engineering projects consider the potential capacity of the repair shop and its constructive needs. Likewise, they value the configuration and layout of its areas, the specific facilities to carry out the working procedures and the equipment and the dedicated tools with which each work post is fitted. The quantification and qualification of personnel, according to the characteristics and future forecast for the repair shop, are other aspects which are considered, along with the establishment of guidelines for the control and management of the activity.
 
CESVIMAP develops these projects in various stages, from the initial data collection to obtain an overall perspective of the business, to the setting in motion and periodic monitoring of its activities. In other words, this consultancy service can be limited to just one-off actions, or cover the development of a “key in hand” project.
 
The engineering department undertakes, as well as the projects and studies of layout, other consultancy work and activity designed mainly for automobile repair shops, with the guarantee of CESVIMAP’s prestige as a Research Centre and Repair Shop.
Scope
This works can be concerned with a wide range of opportunities:
 
  • Analysis and revision of the projects: in coordination with the architectural plans commissioned for the building work.
  • Advice: in the choice of the most suitable specific facilities and equipment.
  • Audits: operative functioning of the bodywork and paintwork repair shop.
  • Development of Special Units: quick jobs, plastics repair, double shift, etc.
  • Selection of operators: advice and personnel training. Customised courses.
List of repair shops
NAME TOWN PROVINCE TYPE
EUROPACAR EXPRESS BALEARES (Grupo Toquero) PALMA DE MALLORCA BALEARES MULTIMARCA
MOSA MADRID MADRID MADRID PEUGEOT
SAUTER (TECNOCHAPA) TARRASA BARCELONA MULTIMARCA
COANSA TENERIFE CANARIAS SEAT
FERWAGEN VIGO PONTEVEDRA VOLKSWAGEN
ESTIAUTO TENERIFE CANARIAS MULTIMARCA
DIGASA GRANADA GRANADA LAND ROVER
TALLERES CAMORGA LAS PALMAS CANARIAS MULTIMARCA
HOYOS MOTOR MOSTOLES MADRID DAEWOO
AUTOTALLERES LAS HERAS MORALEJA CACERES MULTIMARCA
SOREL LISBOA PORTUGAL OPEL
CENTROCAR AVILA AVILA MULTIMARCA
ARDASA LEGANES MADRID VW
AUTOHUGAR VALENCIA VALENCIA MULTIMARCA
DIPISA-VALLAUSA MADRID MADRID FORD
AXIAL (GRUPO TIBBET¬BRITTEN) SAN FERNANDO DE HENARES MADRID MULTIMARCA
GAMOBAR OPORTO PORTUGAL PEUGEOT
SUPERWAGEN SABADELL BARCELONA VW
BLAU MOTORS PALMA DE MALLORCA BALEARES FORD
M.CONDE MADRID MADRID VW
C.SANTOS ALVERCA PORTUGAL MERCEDES
SAVOY-NIPON MOTOR JAEN JAEN SEAT-AUDI-VW
GRUPO SANTOGAL-RTM AMADORA PORTUGAL AUDI-VW
XANDRI REUS TARRAGONA TARRAGONA RENAULT
CARSLAVIA COSLADA MADRID FERRARI-ROLLS
DEYSA MADRID MADRID FORD
NAZARAUTO SEVILLA SEVILLA SEAT
VIME ARANJUEZ MADRID MADRID MULTIMARCA
TALLERES SANTA EULALIA TARRASA BARCELONA MULTIMARCA
MOTOR MALLORCA INCA BALEARES FORD
SYRSA HUELVA HUELVA RENAULT
GRAN CENTRO GETAFE GETAFE MADRID SEAT
MOTORJOTA VILANOVA DE GAIA PORTUGAL VW
MOTORAUTO LEGANES MADRID FORD
DAULE VALENCIA VALENCIA FORD
GADES MOVIL CADIZ CADIZ VW
ARAN PORTUGAL PORTUGAL MULTIMARCA
ONDINAUTO BARCELONA BARCELONA SEAT
B ONECA BERRIOZAR NAVARRA VW
VASA SAN SEBASTIAN SAN SEBASTIAN VW
A.A.A. LUANDA ANGOLA MULTIMARCA
BMW IBERICA MADRID MADRID BMW
UNE AUTOMOVILES VALLADOLID VALLADOLID V.INDUSTRIALES
MULTISERVICAR CENTRO ALCALA DE HENARES MADRID MULTIMARCA
MULTISERVICAR AVILA AVILA AVILA MULTIMARCA
FRAVICMA CASTELLON CASTELLON MULTIMARCA
VEINSUR ALMERIA ALMERIA VOLVO TRUCKS
ARGACOLOR ARGANDA DEL REY MADRID MULTIMARCA
METRATIR SESEÑA TOLEDO MULTIMARCA
FERWAGEN VIGO PONTEVEDRA FORD
CRC GRUPO QUADIS CABRERA BARCELONA MULTIMARCA
CRC GRUPO QUADIS BARNA BARCELONA MULTIMARCA
MULTISERVICAR VENEZUELA CARACAS VENEZUELA MULTIMARCA
AUDI ARROJO A CORUÑA A CORUÑA AUDI-VW
VEPERSA VIGO PONTEVEDRA AUDI-VW
AUTOANDORRA ANDORRA TERUEL MULTIMARCA
TOYOTA ESPAÑA MADRID MADRID TOYOTA
R.BENET MALAGA MALAGA MERCEDES
M. COUTHINO COIMBRA PORTUGAL PEUGEOT
TURISMOS LA RAZA SEVILLA SEVILLA VOLVO
MULTISERVICAR COLLISION REPAIR CENTER SAN JUAN PUERTO RICO MULTIMARCA
GRUPO PEREZ RUMBAO SAN CIPRIA OURENSE MULTIMARCA
TALLERES SANCHEZ SANCHEZ DON BENITO BADAJOZ MULTIMARCA
EL TALLER DE AUTOEXCLUSIVO LAS ROZAS MADRID MULTIMARCA
CENTRO DE REPARACIONES HERMANOS JIMENEZ TALAVERA DE LA REINA TOLEDO MULTIMARCA
GRUPO VALLEJO ARAUJO QUITO ECUADOR MULTIMARCA
GRUPO VALLEJO ARAUJO GUAYAQUIL ECUADOR MULTIMARCA
SAMUEL VILLACASTIN AVILA AVILA MULTIMARCA
BATTINVER MADRID MADRID VOLVO
TALLERES DRIS MELILLA MELILLA MULTIMARCA
CALIDAUTOMOCION ALPEDRETE MADRID MULTIMARCA
LA MAQUINARIA FLORIANOPOLIS BRASIL MULTIMARCA
GRUPO COSECHE HUALPEN CHILE CHEVROLET
GRUPO COSECHE SANTIAGO CHILE CHEVROLET
EBROMOTOR ZARAGOZA ZARAGOZA HONDA
ESTALEIRO SCHAEFER FLORIANOPOLIS BRASIL YATES

Financial viability studies

The CESVIMAP finance and engineering departments offer the opportunity to acquire a report about the future of your company, looking at aspects such as the determination of the viability of your investment in a new repair shop or an expansion, the viability threshold, the suitability of the purchase of a piece of land, your investment yield, work volumes and maximum capacity, required levels of personnel, etc.

Personalised repair shop studies

CESVIMAP’s wide experience both in training and in the management of independent repair shops and dealerships allows us to offer personalised solutions which are adapted to current needs.

Scope

Projects for improvement

On the basis of a thorough analysis of the situation of the company, CESVIMAP undertakes the study and implantation of the improvement solutions referring to layout, repair shop cost-effectiveness, computerisation of production, training of the operators, advice on the purchase of tools and equipment, etc. All of this is done after reaching agreement with the company management and, if necessary, with a visit from CESVIMAP professionals to the repair shop itself.

Personnel selection and training

CESVIMAP ofrece al taller la posibilidad de determinar el perfil adecuado de los operarios, las competencias a realizar y la selección y la formación del personal, siempre adaptándose a la particularidad de su caso concreto.
Desarrollamos planes de formación para:
CESVIMAP offers the repair shop the opportunity to determine the most suitable profile for its operators, the competences to be covered, and the selection of personnel and their training; this will always be done with adjustments for the particular case.
We can develop training programmes for: 
    Process auditors

    Specialised technicians in bodywork processes, paintwork, mechanics and repair shop management from CESVIMAP will go to the repair shop to evaluate in situ how the work is carried out to generate quality and added value.

    Quick jobs

    Time is ever more important for the automobile user and the repair shop client. For jobs which are identified as taking a short time, the vehicle stay in the repair shop should be as short as possible. CESVIMAP gives advice on the setting up of the quick job zone, both from the point of view of physical layout and in the organisation of work and cost-effectiveness.